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| Case
Sudy 2 - Human Resources |
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| Terms
of Reference |
- To
develop a dictionary of personal competencies.
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| Objectives |
- To
develop a personal competences dictionary:
- for
use as a developmental tool
- for
use in selection and recruitment.
- for
use in an appraisal system
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| Process
of delivery |
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By working with an expert interview panel structured
interviews were carried out to develop the model.
- The
project leader interviewed the key managers and the
expert panel to ascertain their views.
- After
collating all of this information, KBA facilitated
a group with responsibility for building up the model.
- Once
completed, the directory was issued to all employees.
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| Outcomes |
- A
model was created which had involved everyone.
- This
involvement led to their commitment to the model.
- The
model was used in the areas identified in the objectives
of the projects.
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| Duration
of Project |
- 6
months period/ fortnightly involvement.
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